LA PLACE Privacy and Terms of Use Policy

 

Welcome to the website operated by LA PLACE | Mattress – Murphy Bed – Cabinets (Meubles et Matelas Dépôt inc.), www.la-place.ca, the main purpose of which is to inform you about our products and, for some of them, to buy them online.

Since we pay particular attention to the protection of privacy, we are committed to respecting the confidentiality of the personal information we collect. It is with this in mind that we have produced this policy, which is intended to inform you about the collection and use of the information collected therein.

It is also intended to inform you of the terms and conditions of use of the LA PLACE site. It is important to read the following carefully and understand that by simply viewing the site, you accept these terms and conditions.

 

Collection of Personal Information

When you place an order online, create a user account, request information, subscribe to our VIP list (newsletter), enter a competition, request a quote online, whether you complete a customer service request using various forms or communicate via chat on our website, we collect certain information about you. Depending, it can be:

  • Your first and last name
  • Your address
  • Your email
  • Your phone number
  • Your credit card number (in the case of a purchase).

This information is only collected if you explicitly provide it to us. At this time, we therefore assume that you consent to our collecting and using it for different purposes, listed below.

If, after providing us with personal information, you change your mind or no longer wish us to contact you, you can notify us at [email protected] In the case of an automated email sending, you can also unsubscribe by following the procedure indicated in the email, at the very end.

 

Use of Information

The data you provide to us can be used for different purposes:

  • For the processing of your order, its follow-up and the delivery of your purchase in the case of an online purchase
  • For sending promotional offers or relevant information by email
  • For participation in a contest
  • To communicate with you following a request and send you the desired information
  • For survey
  • For statistical purposes.

The information collected is not communicated to anyone other than those working for LA PLACE, who are required to respect its confidentiality. As for third-party suppliers (financial institution, manufacturer and shipping provider), in the case of an online purchase, they will use your personal information only for the purpose of providing the services necessary for your online purchase to be delivered to you.

We still recommend that you read their own policies so that you understand how they will treat your personal information.

 

Other Information Collected

Visiting a website reveals certain information such as your IP address, your web browser and operating system identification, the date and time of your visit, or the search you conducted on your search engine.

Certain information is also collected by means of witnesses files (cookies), which are “files created in the computer of the Net surfer by the navigator and which gather the cookies, that is to say of the elements of information […] transmitted by the server to the browser when the Internet user visits a website, and which can […] be retrieved by this server during subsequent visits.” The use of cookies is standard practice on various websites and does not reveal your personal information. It allows, among other things, to improve the browsing experience of Internet users.

The LA PLACE site also uses invisible pixels, small codes placed on various pages that collect certain non-personal information concerning the browsing of an Internet user. They allow us to retarget our website users to subsequently provide them with information that may be of interest to them, in particular by offering them relevant content. Most of the time, cookies are enabled in browsers, but you can change these preferences or delete these files in your settings if you wish.

 

Security of Information

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions:

SSL (Secure Sockets Layer) protocol, SET (Secure Electronic Transaction) protocol, access management, computer backup, digital certificate development, username / password, firewalls.

In terms of online payment, the payment gateway used, Paypal, follows the PCI DSS standard, which aims to protect data related to the use of credit cards. During a transaction, sensitive data such as credit card numbers are transmitted, processed and sometimes stored for brief moments. In order to ensure that this sensitive data is adequately protected during all stages of the transactional process, the PCI DSS standard requires the adoption of security measures on all players in the payment industry who have access to numbers. credit cards, whether they are card issuers, transaction acquirers or merchants.

Please note that if you create an account on our website, it is your responsibility to protect its confidentiality, in particular its password. LA PLACE cannot be held responsible for the activities carried out in your account by another person who has access to it.

 

Online Purchase

Online purchase is only available to residents of the province of Quebec, Canada. It is therefore not possible to buy our products online if you live outside this territory.

When you want to buy online, you must place your order through the shopping cart. At the end of your shopping, at the time of ordering, the added products and their price will be shown to you on the screen. Applicable taxes will be added at the time of payment. You will then be asked to confirm your order. LA PLACE is not bound to any order until it has accepted them from its side. A confirmation email from LA PLACE will be sent to you, which will indicate that your order has actually been accepted. You will then be kept informed of the follow-up concerning your delivery.

Payment is by credit card only and is subject to the approval of the financial institution that issued the card.

Your purchase will be delivered to you by our service provider at the address you provided when ordering.

 

Site Content

LA PLACE is committed to providing the most accurate information possible concerning its products and services as well as their availability and prices, which are indicated in Canadian dollars. However, it is not immune to errors and reserves the right to modify, supplement or delete any content at its sole discretion and without notice. In the event of a disparity between a price displayed on the LA PLACE website and the price displayed in the store, the latter always takes precedence.

Any user of the LA PLACE website, for its part, undertakes to respect the intellectual property rights of any content found there. Any unauthorized reproduction or reuse is not permitted.

 

Links

You may be redirected to another website by clicking on a link on ours. At that time, you are no longer governed by this policy and we recommend that you review the terms and conditions of the site to which you have been redirected.

 

Changes to this Policy

We reserve the right to modify this privacy policy at any time without notice. Once the changes have been made, they are effective immediately.

 

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